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Refund Policy

At MonkeyOmegle.net, we strive to provide a seamless and enjoyable experience for our users. Since our services primarily involve live video chat and online interactions, all purchases and transactions are considered final. However, we understand that certain circumstances may require a refund review. This Refund Policy outlines our guidelines regarding refunds and credits.

1. No Refund Policy

All purchases made on MonkeyOmegle.net, including premium features and subscription plans, are non-refundable. Once a transaction is completed, users will not be eligible for a refund, except in cases specified in this policy.

2. Exceptions to the No Refund Policy

While all sales are generally final, we may consider refund requests under the following exceptional circumstances:

  • Unauthorized Transactions: If you believe your payment was made without your authorization, please contact us immediately with supporting evidence.
  • Technical Issues: If a user experiences a verified technical issue that prevents them from using a purchased service, and our support team is unable to resolve the issue, a refund may be considered.
  • Duplicate Charges: In the event of accidental duplicate charges for the same service, we will issue a refund for the duplicate transaction.

3. Refund Request Process

To request a refund under the exceptional cases mentioned above, users must:

  1. Contact our support team at [email protected] within 7 days of the transaction.
  2. Provide a detailed explanation of the issue along with any supporting documents (e.g., payment receipts, error messages, or screenshots).
  3. Allow up to 10 business days for our team to review the request and provide a resolution.

4. Chargebacks and Disputes

If a user initiates a chargeback through their bank or payment provider without first attempting to resolve the issue with us, their account may be restricted or permanently banned from MonkeyOmegle.net. To avoid any disruptions, we strongly encourage users to reach out to our support team before disputing a charge.

5. Changes to This Refund Policy

MonkeyOmegle.net reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting. We encourage users to review this page periodically for updates.

6. Contact Us

For any refund-related inquiries, please contact us at [email protected]. Our support team will be happy to assist you.